The Honolulu Pet Clinic
1115 Young St
Honolulu, HI 96814

For Pet Emergencies
After 5pm Call

(808) 988-2188

Testimonials

  • "When 'Om Nom Nomz' is life

    I am very happy to have found this pet clinic to provide care for my cat! The staff here are excellent! They are very warm, caring and work well as a team. They're friendly to both meow and I every time we visit.

    Previously, I had tried to find a place to provide care for my meow. I was new to all this 'fur mom' stuff as Buttfurs was the first stray cat I interacted with. I was slowly transitioning him to being less "homeless, never had a bath before, running these streets" to a "pampered, meow king, with his own safe house territory". I went into a 'place that shall not be named' and ask how I should go about transporting him and getting him to visit the vet. I was met with cold, disapproving and dismissive glances... just wow. One thing for sure, we were never going there.

    I've passed The Honolulu Pet Clinic numerous times on my way to other places. I figured I'd walk in and check it out. I was greeted by Patty and immediately felt her inviting and sunny atmosphere. I explained to her my dilemma of trying to get meow to the vet because he's never been and recently he had injured his hind paw pad in a fight with another cat. We made an appointment for that week. I didn't have any pet carrier and she showed me the Pet Taxi cardboard boxes they sell. I bought one.

    I kept meow in the house after the injury to care for the paw but he'd still try his best to escape. Actually the day of the appointment he had popped the screen and jumped out of the window. Luckily the leash to his harness got caught in the window frame and I found out in time. I took meow to the appointment. I explained his 'prison break tendencies' to the front desk person when I checked in and she offered to help me by getting a room for us to hang out in so meow would be contained if he tried to escape again. I was very thankful for her kindness. Once in the room meow seemed to be taking it all well. Curiously looking around and being very well behaved. I was shocked. *Surprised Pikachu face*

    The Vet Tech came in to get meow's temperature, weight and to ask what was going on. Meow was pretty chill. Then Dr. Ed Hsu came into the room to exam meow. I noticed immediately how friendly the Dr was to meow and how receptive to being examined he made meow. He looked at meow's ear, eyes, teeth, all around his body and listened to his chest. Again, internally I had the *Surprised Pikachu face*. He let me know meow's wound was treatable and that cat's have resilient healing. He took meow to cut + clean his wound and injected some antibiotic and numbing medicines as well. Dr answered all of my questions. I was very happy to know meow was okay for the most part. Trilby helped me after the appointment and she mentioned to me about Trupanion pet insurance as meow liked to get into shenanigans. I also asked her about vaccines, microchipping, and neutering. She was very informative and helpful. She answered all of my questions. This whole visit was a very positive one. I knew I had found a pet clinic for meow.

    On the way home, meow ended up clawing through and tearing up the cardboard box. He jumped out halfway of it while still in my Uber ride home, lol. When he got home he was super sleepy from the medicines and ended up having diarrhea for a few days that cleared up. I'm assuming it might've been from the antibiotic that was also injected. The office called back the next day to follow up on after care instructions and progress. This was very thoughtful and responsible of them. Meow's wound healed in a few weeks and he was back to shenanigans again.

    After some shenanigans... I noticed his third eyelid/ nictating membrane was swollen and his eye were tearing up a lot. I made an appointment and took him to the vet again. This time Dr. Meghan Barrett examined him. She was very thorough in examining his eye for any foreign bodies or injuries. She prescribed some meds. The Vet Tech and Front Desk Staff were very helpful in explaining how to administer the meds. I asked about making a neutering appointment for when meow was feeling better and Paige helped me print out an estimate and explained everything in detail.



    A few days later I noticed he started having upper respiratory symptoms. The eye seemed way worst, tearing up, sneezing, coughing, wheezing and mouth breathing. That last part really freaked me out. Meow looked terrible, I'd never seen him like this in the 2 years I've known him. I had just finished work and got home so I called the office, both Patty and Trilby helped me schedule an emergency after hours appointment. Dr. Barrett stayed later so I could have her examine meow. She reassured me that what he had was treatable and gave me some meds. It took just 2 days of meds before meow was up to shenanigans again. I was super thrilled he was feeling good enough to 'prison break', haha. Unfortunately, he actually succeeded in his attempt and escaped the day before my scheduled neutering appointment. It's like he knew, haha. "
    Michelle R.
    4/3/2020
  • "I can't say enough about the staff and Dr. Hsu. Like other reviewers have mentioned, everyone who works there is so kind and caring. Dr. Hsu kissed my cat the first time he met him and I was so touched. You can tell that he and his staff genuinely care about all the pets who become their patients. Dr. Hsu is patient and compassionate with the human parents as well. You will not be disappointed if you choose this clinic for your fur-baby. A bonus is that they also board pets which helps us when we go on trips, and they take excellent care of them. Thank you to the entire staff at The Honolulu Pet Clinic."
    Amy F.
  • "Called the emergency number, and Dr. Hsu responded right away! By midnight, he'd evaluated her, administered injections to hydrate, and taken critical tests to see if her systems had begun shutting down... he checked her over thoroughly, determined that she was having a reaction to the new food we'd given, but also noted that she had an ear infection that we needed to address!

    Long story short, cut out the bs holistic organic high-dollar food we'd switched to, returned to her regular grocery store brand she was used to, got her ears on a cleaning regimen, and she's purring like a kitten! Dr. Hsu came in and reassured us, did the right testing, took care of our baby, and is just an awesome person all the way around!!! And he took the time to educate us, both in care and follow-up, on the right things to do. We are grateful, because had we waited, the outcome may have not been so good.

    Thank you, Dr. Hsu!!!"
    Beth H.
  • ""Extremely reasonable vet that listens! After seeing five vets for my dog that was having seizures for three years, Dr. Hsu was the only vet that saw that performing more and more procedures (at a higher and higher cost) was likely not going to yield any results and agreed to a plan to take her OFF meds which seems to have been working so far. He didn't even want to perform blood work which has always cost me over $500 every 6 months in the past. Amazing and completely mind-blowing! Completely recommend this vet!""
    Jennifer H.
  • "From the moment my dog and I arrived, the staff welcomed us in very well with enthusiasm and care. They enjoyed meeting my dog and made sure we were taken care of. The Vet Technicians were very knowledgeable and the Veterinarian that saw my dog was very thorough, patient, and very kind. She was easy to talk to and provided plenty of options for care. I am glad to finally have found a vet that I feel comfortable bringing my dog back to."
    Braden J.
  • "I went to this clinic b/c it was the closest to my home. I'm very glad I did! I had a wonderful experience. Everyone was extremely friendly and attentive to my cats needs. Mahalo!"
    Sue B.
  • "Dr. Hsu is the best Vet I have come across in a very long time! My Doggie Daughter, Keona, was having an issue where she would not stay in one place to do a 'Number 2'. I was praying that it was not something serious. I went onto the Honolulu Pet Clinic's website via Yelp and read Dr. Hsu's Bio and immediately felt that he was the doctor for my child. During our office visit, he explained to us that Keona was having back problems due to her age (she is 8) and prescribed Galliprant for her osteoarthritis pain. That was 2 weeks ago. She is now acting like a true Jack Russell - HYPER AND BOSSY!!! LOL!!! The fees for his services were very reasonable and I should also mention that the staff at Honolulu Pet Clinic are so carrying and professional. They are the best!"
  • "The HNL Pet Clinic is a cut above the rest. It's obvious they r all animal lovers but they r also people lovers. They care about my feelings and my pocketbook. They tell me the changes before incurred to ensure that I know the costs. It's expensive to own a pet and keep up with regular visits. They know me as soon as I walk in he door. They have awesome hours and plenty of parking. Their place is spotless with no unpleasant smells. All the staff r professionally dressed and so friendly. All three vets give me a full description of what they r doing and why. They allow me to make decisions after they give me the full review. They have a lab right in the clinic so u get speedy blood test results. When I call ahead staff is happy to check whether my Rx or pet food is in stock to avoid an unnecessary trip. They r open 7 days a week."
  • "I was referred to Dr. Hsu from a close friend of mine and after my first visit, I will only go here! His staff are very sweet, attentive to my concerns about my pet, and their floors are always clean when I visit! In the waiting area, no dirt, no fur, and after every appointment I see the staff immediately clean and disinfect each exam room.
    I called and the wait for the Veterinarians were not that long of a wait depending on the time of the year. Its such a nice one stop place for my pets heartworm/ flea medicine, as well as PetCo is right around the corner!
    I had called not to long ago to see Dr. Hsu due to my dog having a strange cough. The receptionist, Patty and Jessica, were able to squeeze me in last minute to ease my mind. Dr. Hsu is also very kind and has such a way with animals! Although certain procedures can be uncomfortable for some pets, his techniques and knowledge totally reassures me and my pet.
    Forever grateful for this clinic!"
  • "It was a Saturday afternoon when my baby girl began having a bad asthma attack. She had not had one so severe in a while so we couldn't find her usual inhaler and had no other means to help her breathe. Of course, this had to happen on a Saturday when our usual vet was closed and we called around only to learn that the local pet hospital has a wait time of over 2 hrs. They were expecting us to wait over two hours while our girl could not even breathe?? Another local pet clinic told us there would be an 80 "emergency" fee on top of whatever would be assessed during the exam, no thanks!"
    Janice V.
  • "I had been taking my dog to the Blue Cross because I heard that price wise, they were the best. After taking her there for about a year, I realized that I shouldn't base her care on which place is the cheapest, especially if that care is mediocre and always very crowded. It was a refreshing change bringing Snickers here because they were really professional and gave me the impression that they did want to provide the best care for my pet. Even over the phone, they sound very kind and professional. The facility was clean and they even have their own lab in the building. I have only been here once so far, but will make this my new permanent vet spot if the great level of care remains the same!"
    Sara L.
  • "Dr. Berett (unsure of spelling) was wonderful. She spoke to me like a peer and as someone who knows my pets well, which is, of course, invaluable information when trying to diagnose something that doesn't talk to you. Sadly, not all vets share her same respect for my understanding of what was going on with the animals and sometimes you can be left feeling in the dark and with a huge bill. She shared with me her thought processes as we brainstormed together what could be possible issues and possible solutions. It made spending the $850 much easier when I truly believed in everything she wanted to do and I understood why. And if there were things she couldn't answer or didn't know, she explained that as well and why. These are our furry children and we want to have a vet that is knowledgeable and respectful of both us and our babies. We've been to other vets recently without this same feeling of support. Will be coming here from now on!"
    Courtney F.
  • "Today was the first time I took my dog to the Honolulu pet clinic. Everyone there was really nice and professional. My dog needed a lot of preventive maintenance and I figured it was going to cost an arm and a leg. The doctor gave me many different options and I left there still having money in my pocket. I definitely recommend the Honolulu pet clinic.
    Chad"
    Chad S.
  • "My fur babies are my LIFE! and I'm very picky about their care. The Honolulu Pet Clinic treats you like family from your very first visit. I am visiting the island and was in a panic when my baby started acting weird. The clinic quickly had me come in, treated me and my ChiChi like family. The vet did a thorough exam and they did not try to charge me for unnecessary extras.
    I love this clinic and would highly recommend them to any fur parents out there."
    Marilyn P.
  • "There aren’t enough good things to say about this business. The staff is unbelievably friendly, compassionate and professional. The veterinarian is probably the smartest person I have ever been around in my entire life. I appreciated how above and beyond he went to explain my dog’s unique condition and our options. He was respectful but very honest. One thing I really appreciated was him asking us what our personal view of “reasonable“ is. One person may feel it’s reasonable to spend $10,000 keeping a geriatric pet alive – while another would just want pain medication and to go on home. He met us in the middle with a great option and stayed far after hours on a Sunday evening to preform a surgery that took hours. Who does this? Who else has this type of dedication? Unbelievable. We are so grateful and relieved that we chose this place above any other. Even if our dog doesn’t make a full recovery, this was worth it and our best hope. 6 stars."
    Lauren E.
  • "Excellent care and concern. Have brought all of our six dogs to Dr Kondo and recently to Dr. Hsu as well. We trust the doctors and medical team completely. Their reception woman are always upbeat and helpful. Although we moved further away from their location, we would not dream of ever leaving The Honolulu Pet Clinic family."
    Marcia K.
  • "Pleasant staff. The Doctor was very knowledgeable. This is my first visit her and I will definitely return"
    Susan H.
  • "Professional staff who were very friendly and thorough in processing me with my two 10-week old puppies. All explanations were clearly communicated. Dr. Hsu is kind and gentle, so wonderful with my new pups!"
    Leilani A.
  • "Dr. Hsu is an incredible veterinarian! Years ago we found a cancer tumor in my dog's spleen. Dr. Hsu immediately recommended the right course of action and performed the surgery to save his life. He is a talented surgeon, a brilliant vet, and a kind hearted soul. Dr. Hsu is the best vet in Honolulu!"
    Jennifer S.
  • "Dr. Kondo is wonderful with our Pomeranian, Chloe, even though she gets antsy when we take her to the pet clinic. He always shows sincere concern for her and is very patient with both her antics and our questions. From the front desk to the “nurses” who walk the boarded animals, everyone at the Honolulu Pet Clinic is friendly and helpful. I would definitely recommend them to anyone."
  • "This is the best place! Doctor Kondo is very through, caring and professional. Our kitties are almost 15 years old and in great health, very much due to the excellent care they get here at the Honolulu Pet Clinic. The staff; Patty, Christina, Karine are all amazing, caring and professional. We live in Kailua and this is the only place we will take our cats. Thank you!"
    Sparky and Star’s Parents
  • "The front desk girls are so knowledgable and always a help to me. Very good employees!! They are keepers!!"
    Mama’s Parents
  • "Everyone is always very helpful. they get me in when I feel it is urgent. Dr. Kondo is with my cat."
    Sweetness’s Mom
  • "Dr. Kondo and his Team are the most wonderful people in the world. Experienced other vets but never like Dr.Kondo. Madie and Kaako are much healthier and happier!"
    Kaako
  • "Best vet I've been to in Honolulu yet. Professional, clean, very educated. I took my new kitten to another vet first, who didn't find the worms, but Dr. Kondo gave the kitten a FULL inspection and had a great bedside manner. I trust this place."
  • "Because of proximity and a recommendation from a friend, I chose the Honolulu Pet Clinic three years ago. I am very pleased with the care my two felines have received, and I am glad of my choice. I have all the confidence in Dr. Kondo and woul dnot find it difficult to refer anyone to him. He has alwasy been patient and never hurrys you despite his busy schedule. Besides that, he shows great capability and expertise. His staff also shows warmth and care in handling the pets. Thank you!"
    Maya and Kato’s Mom
  • "Very thorough and great experience from check in to leaving"
    Tweedy’s Parent
  • "Best vet in town! Best staff in town!! Thanks for the wonderful care for Mabel and the other animals in the house."
    Mabel’s Parents
  • "This veterinary office is fantastic. They saw us last minute, waved the emergency fee when they didn't have to, and then the doctor and vet tech spent 30 minutes with my cat to figure out the best way to address her problem. The receptionist knew all the pets and owners that walked in by name and helped us schedule and then reschedule our follow up appointment. Will be making this out regular vet."
    Jane W.
  • "We cannot say enough good things about the staff at this clinic that helped us by immediately rushing Science Diet CD food for our cat who was prescribed this food by our Doctor Eric Jayne on Moloka'i. After repeated denials by other vets in Honolulu who insisted our cat be transported to their clinic. Dr. Ed Hsu, VMD at The Honolulu Pet Clinic rushed this necessary food to us on this small island. Dr. Hsu's staff's efforts and compassion for well being of our cat is greatly appreciated."
    Juliana P.
  • "Under new ownership. Dr Hsu is a very experienced and qualified veterinarian. Also, his staff is loving and kind. We recently moved from the Big Island and needed a new veterinary home. They welcomed us very graciously. They handled my cat as though he was the most precious animal in the world. (He is). And they called to follow up and see how he was doing. Very high marks!!"
    Sarah H.
  • "Everyone there has a great attitude and they thoroughly explain everything to you including the cost. No pressure to get or do any of he services suggested. My pup and I are here to stay with Honolulu Pet Clinic!!!!"
    Aneisa D.
  • "Highly recommend the Honolulu pet clinic because from the doctors to the staff, this is where you want to take your fur babies. They've become my family."
    Elle E.
  • "This veterinary office is fantastic. They saw us last minute, waved the emergency fee when they didn't have to, and then the doctor and vet tech spent 30 minutes with my cat to figure out the best way to address her problem. The receptionist knew all the pets and owners that walked in by name and helped us schedule and then reschedule our follow up appointment. Will be making this out regular vet."
    Jane W.
  • "We have been coming to Honolulu Pet Clinic for over 12 years! Everyone is friendly, accommodating and informative. We trust them with our Emma and Ho'olei!"
    Sean W.
  • "We brought our newest family member to the Honolulu Pet Clinic, and the care he received was compassionate and thorough! I very HIGHLY recommend the professionals at Honolulu Pet Clinic to anyone who wants to be certain, in their heart of hearts, that their four legged family member will be treated compassionately and professionally during a time that it matters most."
    Gregory M.
  • "I have been taking my cats to this vet clinic for years! Ive been to many others prior (so gross smelling of urine and dirty) that were horrible, to finally having found this gem. Dr. Tsu really has a passion for animals and treats them like his own. Love the fact that he has 12 cats at home too!

    Office is very clean, staff awesome. They offer various pet food selections, flea meds., and others things like Feliway. Parking is a bit tight but every time I been here there is always a stall open. And the a.c. is very cold so bring your pet a blanket.

    They even walked me to the car with an umbrella when it was raining! If i could give 10 stars I would:)"
    Cynthia H.
  • "I am the proud owner of a true feral cat who never had a home until mine. She's been with me the last three years but it's been very hard to get her to the vet as a result of her background. I recently switched vets and went to Dr. Ed at HPC and am so grateful I did. He has done wonders with my baby in just one visit; prior to him , she had to be sedated at the old vet, to get her nails cut. Dr. Ed picked her up ,put her in his lap , and proceeded to cut all 20 nails in minutes. I now call him the cat whisperer :))... his entire staff at HPC is as awesome as he - from the front desk to the vet techs and everybody in between. These people are truly concerned with animals which is how a vet and his staff should be. My cat and I are eternally thankful to HPC"
    Michelle A.
  • "I just brought my dog over from the Midwest and I noticed that he's been having some allergy symptoms. The reviews for The Honolulu Pet Clinic we're promising. They are open all day on Saturday/Sunday-which I really appreciate! Dr. Barrett did such a thorough job looking my dog over and going through his records. They started him on some medicine and even called to check up on him a few days later. You can tell that everyone who works there really cares about the animals-and humans-that they take care of."
  • "There are no 2 better and caring Doctors than Dr. Kondo and Dr. Hsu !!!!!! The Staff treats my Boo Boo like a Princess!!!! TOTAL LOVE!!!! There are no words I can say to explain how these people care for our children!!! Boo Boo and I Love the Honolulu Pet Clinic. They are part of our family!"
    Mark H.