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(808) 988-2188

Testimonials

We value our clients' experience at The Honolulu Pet Clinic. If your pet or animal is currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.

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Dr. Ed Hsu


  • "Excellent care and concern. Have brought all of our six dogs to Dr Kondo and recently to Dr. Hsu as well. We trust the doctors and medical team completely. Their reception woman are always upbeat and helpful. Although we moved further away from their location, we would not dream of ever leaving The Honolulu Pet Clinic family."
    Marcia K.
  • "Pleasant staff. The Doctor was very knowledgeable. This is my first visit her and I will definitely return"
    Susan H.
  • "Professional staff who were very friendly and thorough in processing me with my two 10-week old puppies. All explanations were clearly communicated. Dr. Hsu is kind and gentle, so wonderful with my new pups!"
    Leilani A.
  • "Dr. Hsu is an incredible veterinarian! Years ago we found a cancer tumor in my dog's spleen. Dr. Hsu immediately recommended the right course of action and performed the surgery to save his life. He is a talented surgeon, a brilliant vet, and a kind hearted soul. Dr. Hsu is the best vet in Honolulu!"
    Jennifer S.
  • "Dr. Kondo is wonderful with our Pomeranian, Chloe, even though she gets antsy when we take her to the pet clinic. He always shows sincere concern for her and is very patient with both her antics and our questions. From the front desk to the “nurses” who walk the boarded animals, everyone at the Honolulu Pet Clinic is friendly and helpful. I would definitely recommend them to anyone."
  • "This is the best place! Doctor Kondo is very through, caring and professional. Our kitties are almost 15 years old and in great health, very much due to the excellent care they get here at the Honolulu Pet Clinic. The staff; Patty, Christina, Karine are all amazing, caring and professional. We live in Kailua and this is the only place we will take our cats. Thank you!"
    Sparky and Star’s Parents
  • "The front desk girls are so knowledgable and always a help to me. Very good employees!! They are keepers!!"
    Mama’s Parents
  • "Everyone is always very helpful. they get me in when I feel it is urgent. Dr. Kondo is with my cat."
    Sweetness’s Mom
  • "Dr. Kondo and his Team are the most wonderful people in the world. Experienced other vets but never like Dr.Kondo. Madie and Kaako are much healthier and happier!"
    Kaako
  • "Best vet I've been to in Honolulu yet. Professional, clean, very educated. I took my new kitten to another vet first, who didn't find the worms, but Dr. Kondo gave the kitten a FULL inspection and had a great bedside manner. I trust this place."
  • "Because of proximity and a recommendation from a friend, I chose the Honolulu Pet Clinic three years ago. I am very pleased with the care my two felines have received, and I am glad of my choice. I have all the confidence in Dr. Kondo and woul dnot find it difficult to refer anyone to him. He has alwasy been patient and never hurrys you despite his busy schedule. Besides that, he shows great capability and expertise. His staff also shows warmth and care in handling the pets. Thank you!"
    Maya and Kato’s Mom
  • "Very thorough and great experience from check in to leaving"
    Tweedy’s Parent
  • "Best vet in town! Best staff in town!! Thanks for the wonderful care for Mabel and the other animals in the house."
    Mabel’s Parents
  • "This veterinary office is fantastic. They saw us last minute, waved the emergency fee when they didn't have to, and then the doctor and vet tech spent 30 minutes with my cat to figure out the best way to address her problem. The receptionist knew all the pets and owners that walked in by name and helped us schedule and then reschedule our follow up appointment. Will be making this out regular vet."
    Jane W.
  • "We cannot say enough good things about the staff at this clinic that helped us by immediately rushing Science Diet CD food for our cat who was prescribed this food by our Doctor Eric Jayne on Moloka'i. After repeated denials by other vets in Honolulu who insisted our cat be transported to their clinic. Dr. Ed Hsu, VMD at The Honolulu Pet Clinic rushed this necessary food to us on this small island. Dr. Hsu's staff's efforts and compassion for well being of our cat is greatly appreciated."
    Juliana P.
  • "Under new ownership. Dr Hsu is a very experienced and qualified veterinarian. Also, his staff is loving and kind. We recently moved from the Big Island and needed a new veterinary home. They welcomed us very graciously. They handled my cat as though he was the most precious animal in the world. (He is). And they called to follow up and see how he was doing. Very high marks!!"
    Sarah H.
  • "Everyone there has a great attitude and they thoroughly explain everything to you including the cost. No pressure to get or do any of he services suggested. My pup and I are here to stay with Honolulu Pet Clinic!!!!"
    Aneisa D.
  • "Highly recommend the Honolulu pet clinic because from the doctors to the staff, this is where you want to take your fur babies. They've become my family."
    Elle E.
  • "This veterinary office is fantastic. They saw us last minute, waved the emergency fee when they didn't have to, and then the doctor and vet tech spent 30 minutes with my cat to figure out the best way to address her problem. The receptionist knew all the pets and owners that walked in by name and helped us schedule and then reschedule our follow up appointment. Will be making this out regular vet."
    Jane W.
  • "We have been coming to Honolulu Pet Clinic for over 12 years! Everyone is friendly, accommodating and informative. We trust them with our Emma and Ho'olei!"
    Sean W.
  • "We brought our newest family member to the Honolulu Pet Clinic, and the care he received was compassionate and thorough! I very HIGHLY recommend the professionals at Honolulu Pet Clinic to anyone who wants to be certain, in their heart of hearts, that their four legged family member will be treated compassionately and professionally during a time that it matters most."
    Gregory M.

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